Cookie Policy

This Cookie Policy explains how Jointheflok Limited TA Reservest ("Company," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our booking platform.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies help us recognize your device and remember information about your visit, such as your preferences and settings. This helps us improve your experience on our platform.

2. Types of Cookies We Use

We use the following types of cookies on our platform:

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of our website and platform. They enable core functionality such as:

• User authentication and secure login
• Session management
• Security features to prevent fraud
• Load balancing to ensure platform stability

These cookies cannot be disabled as they are necessary for the website to function properly.

2.2 Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to:

• Measure and analyze website traffic
• Identify which pages are most and least popular
• Understand how users navigate through the site
• Improve platform performance and user experience

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

• Remembering your preferences and settings
• Storing your language preferences
• Remembering your login details (if you choose "Remember me")
• Customizing content based on your previous interactions

2.4 Targeting & Advertising Cookies

We may use these cookies to deliver relevant advertisements and track the effectiveness of our marketing campaigns. These cookies may be set by us or by third-party advertising partners and may:

• Track your browsing habits across different websites
• Build a profile of your interests
• Show you relevant advertisements on other websites
• Limit the number of times you see an advertisement

3. Third-Party Cookies

Some cookies on our platform are placed by third-party services that appear on our pages. We use the following third-party services:

• Google Analytics – To analyze website traffic and user behavior
• HubSpot – For customer relationship management and marketing
• Stripe – For secure payment processing
• Intercom – For customer support chat functionality

These third parties have their own privacy and cookie policies, and we encourage you to review them.

4. Cookie Duration

Cookies can be either "session" cookies or "persistent" cookies:

• Session Cookies – These are temporary cookies that expire when you close your browser. They are used to maintain your session while you navigate our platform.
• Persistent Cookies – These cookies remain on your device for a set period or until you delete them. They are used to remember your preferences and settings for future visits.

5. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View what cookies are stored on your device
• Delete all or specific cookies
• Block third-party cookies
• Block all cookies from being set
• Clear all cookies when you close your browser

Please note that blocking or deleting cookies may affect your experience on our platform and some features may not function properly.

5.2 Opt-Out Links

You can opt out of certain third-party cookies by visiting:

• Google Analytics: https://tools.google.com/dlpage/gaoptout
• Network Advertising Initiative: https://optout.networkadvertising.org
• Digital Advertising Alliance: https://optout.aboutads.info

6. Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. Our platform currently does not respond to "Do Not Track" signals, but you can manage your cookie preferences as described above.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at: